At the present time there is a total need among companies to establish optimum production systems which may lead to product standardization, in addition to a continuous improvement in this area. This is why ISO standards and their standardization in terms of production came into being.
We at GIZAKER Encuestas seek to carry out serious and rigorous studies and customer satisfaction. These two premises have enabled the requirements laid down by the ISO 9001:2000 STANDARD to be complied with. This certificate has been one of the first to be awarded to companies from the social research sector.
Along these lines, GIZAKER Encuestas has maintained a constant policy regarding internal quality for years now, which today is made public via its adherence to external certification such as that awarded by AENOR (the Spanish Standardization and Certification Association) (with specific standards for market research).
Notwithstanding, we understand QUALITY to be a stepping stone towards customer satisfaction which may in turn guarantee effectiveness in terms of production and survival as a company in any sector.